Geisinger St. Luke’s Visitation Policy
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Learn More >>Yes! St. Luke’s is pleased to offer MyChart to their patients.
There are four ways for you to sign-up for MyChart. Select the option most convenient for you.
Yes, you can access your MyChart from our mobile website or through our mobile app. Visit sluhn.org/MyChart on the web, or visit the Apple Store or Google Play Store to download our St. Luke’s mobile app! It’s easy, just search for “St. Luke’s” and look for the gold star!
There are many health records available to you including: test results, lab and radiology results, After Visit Summaries from a St. Luke’s physician office or hospital visit and other medical studies.
Beginning November 2, 2020, a federal rule known as the Cures Act will require all health care facilities to immediately release all laboratory, radiology and pathology reports and provider notes to you as they become available and finalized.
Lab results are available in MyChart within 48 hours; radiology studies within three days and pathology and cytology within 10 days. Inpatient results will be available 24 hours after discharge.* Outpatient After Visit Summaries are available immediately after the appointment.
*Times are estimated and not guaranteed. Some results may take longer depending on the study.
MyChart is only a snapshot of your health information at St. Luke’s. If you are looking for consultations, history and physicals, radiology images or sensitive documents please contact your doctor’s office directly or our Medical Records Department at 484-526-4719.
You are the only one able to see your medical documents in MyChart, unless you choose to share your records with a family member, caregiver or loved one. For more information on granting someone else access to your account, please log into your MyChart account, go to “Health”, click on “Share My Record” and click on “Friends and family access.”
Yes! Please ask your pediatricians office to grant you access (proxy) at your child’s next office visit.
You can also call our MyChart patient service desk at 1-866-STLUKES (785-8537), choose option 5, and speak with our staff about granting you access to your child’s medical records in MyChart.
Yes, minors (13-17) will be given a MyChart activation code at their next office visit to create their own MyChart account. Access codes will only be given to the teen to create their account. Once the account is created, the teen will have the option to grant the parent proxy access.
There are many tools and resources available to you to help better manage and coordinate your care, including: eCheck-in, ability to view and confirm upcoming appointments, request an appointment, message your care team and more!
Secure Messaging is a tool for patients to securely communicate with their doctors and medical staff electronically.
Secure messaging should only be used for non-urgent health care needs. For immediate assistance, patients should call their doctor’s office directly. If you are experiencing life-threatening circumstances or suspect the onset of a potentially fatal episode, call 911 immediately.
You can expect a reply to your secure message in MyChart within two business days.
No, St. Luke’s MyChart only provides certain health information to you from its doctors and Hospitals. If you have questions about your medical documents, you will need to contact our Medical Records Department at 484-526-4719 or your doctor’s office.
Yes! You can send a message to your doctor’s office to request an appointment.
If you have questions about St. Luke’s MyChart, please call our patient service desk at 1-866-STLUKES (785-8537) choose option 5. We are happy to answer any questions you may have.